Frequently Asked Questions

Our jewelry is crafted from high-quality materials such as gold, silver (coins), platinum, and rose gold. We also use ethically sourced diamonds and gemstones in select pieces.

Yes, we offer custom jewelry services! You can work with our skilled artisans to create a personalized design that fits your vision. Contact us for more details on custom orders.

You can visit our stores for an accurate measurement. If you're unsure, we also offer complimentary resizing within a certain time frame after purchase.

We offer a hassle-free return and exchange policy within 5 days of purchase for most items. Custom-made or engraved jewelry may not be eligible for returns. Please refer to our return policy for full details.

To maintain the beauty of your jewelry, avoid exposing it to harsh chemicals, and store it in a dry, padded box. We recommend regular cleaning with a soft cloth or using professional cleaning services for certain pieces like diamonds or intricate designs.

Yes, we provide repair services for of all types of our jewelry items. You can book an appointment with us. Our skilled craftsmen can fix damaged pieces, resize rings, and restore your jewelry to its original beauty.

Yes, we are committed to responsible sourcing. All of our diamonds and gemstones are ethically sourced from suppliers who adhere to the highest standards of environmental and social responsibility.

Shipping times vary based on location and the type of jewelry. Most make to orders are processed within 4-6 weeks and ready made items are processed within 5-7 business days, and we offer expedited shipping options as well. Please refer to our shipping policy for more details.

Yes, we offer engraving services for many of our pieces. Personalize your jewelry with names, dates, or meaningful messages. Contact us for specific engraving options.

Yes. We offer additional gift wrapping services for special occasions.